June Level 2 programmes now enrolling and a key insight for practitioners on changing accounts…
In this week’s edition:
- Level 2 ASB Case Management Principles – Ireland programme now enrolling
- Understanding inconsistent accounts in exploitation cases
- NBCC training video for shopworkers
- Weekly round up
Level 2 ASB Case Management Principles – Ireland programme now enrolling
Our Level 2 Accredited ASB Case Management Principles qualifications are now open for June enrolment, including our all new Ireland-specific programme.
Developed in partnership with Tuath Housing, this version has been shaped to reflect the legislative framework, policy landscape and day to day realities of practice in Ireland. The focus is on what practitioners are actually dealing with, not theory in isolation.
Built around real casework, the course centres on the decisions being made every day and how those decisions hold up when challenged.
It is particularly relevant if you are:
- Bringing new officers into ASB roles and need a structured foundation
- Looking to strengthen consistency across your service
- Reviewing confidence around risk, evidence and case progression
The programme focuses on:
- Early risk and vulnerability assessment
- Evidence gathering and investigation
- Proportionate and defensible decision making
- Managing cases through to resolution
If you are reviewing how confident and consistent your service feels in practice, this provides a clear and practical starting point.
Upcoming dates:
- England & Wales (Online)
Tuesday 9 June 2026, 9:15am to 4:00pm - Ireland (In person, Tuath Housing, Dublin)
Thursday 11 June 2026, 9:30am to 4:00pm
#ASB12 Conference: New returning sponsors announced!
We are pleased to welcome LBL Skills and Remington Hall as returning sponsors for the #ASB12 Conference, joining Clarke Willmott and CMSG in supporting this year’s event.
LBL Skills are a specialist training provider with a strong focus on housing and professional development. As a CIH approved study centre, they deliver qualifications and bespoke training programmes designed to support frontline teams and leadership roles across the sector, with a clear emphasis on practical, applied learning.
Remington Hall bring a different but highly relevant perspective, providing investigation, intelligence and evidence services across housing, legal and enforcement environments. Their work spans tenancy fraud, surveillance, tracing and complex case support, giving insight into the evidential and investigative side of community safety work.
Together with our existing sponsors, this reflects the breadth of expertise shaping this year’s conference, from training and legal practice through to investigation and operational delivery.
The programme continues to develop, with further speaker and session announcements coming soon.
If you are planning to attend, now is a good time to secure your place.
Understanding inconsistent accounts in exploitation cases
A recent article from Dr Grace Robinson from Black Box Research and Consultancy explores an issue that will feel very familiar across community safety and ASB work. The role the first account can play in how cases are initially understood.
In practice, that is rarely how real situations present.
The article highlights how partial, inconsistent or changing accounts are often treated as a credibility issue, when in reality they can be a reflection of fear, control, trauma or a lack of trust at the point of disclosure.
For practitioners, this raises an important challenge. When accounts shift, the focus should not stop at identifying inconsistency. It should move into understanding context.
- What was happening at the point the first account was given?
- What risks did the individual believe they were facing?
- What has changed to allow fuller disclosure?
These are the questions that shape better decision making.
This is particularly relevant where individuals sit in complex positions, both involved in behaviour and potentially subject to exploitation. The reality is rarely clear cut, and early assumptions can quickly narrow the options available. For those working in ASB and wider community safety, this is a useful reminder that inconsistency should trigger deeper enquiry, not close it down.
NBCC training video for shopworkers
The National Business Crime Centre has released the final video in its training series for shopworkers, focusing on disruptive and anti-social behaviour.
The video provides practical guidance on how to respond to challenging situations, with a clear focus on what can be applied in real environments.
For those working alongside retail partners or dealing with business-related ASB, this is a useful resource to be aware of and share across networks.
Weekly round up
We hope you had a great bank holiday weekend and managed to take a bit of time out.
It is a shorter week, but there is plenty of momentum carrying through. Behind the scenes, we are continuing to build out the #ASB12 conference, with new sponsors now confirmed and more programme announcements on the way.
Alongside that, our June Level 2 programmes are approaching quickly, with both England and Ireland cohorts coming up next month. These sessions are always a strong opportunity to step back, add to your professional toolkit and build confidence in the decisions being made day to day.
Across the sector, the same themes continue to come through. Demand is not easing, expectations are growing, and the need for clear, consistent and defensible decision making remains front and centre.
That is exactly where our focus sits. Making sure the support, training and conversations we are creating reflect what is actually happening in practice.
If you are looking at how to strengthen your approach, whether through training, casework support or wider service delivery, feel free to get in touch.
Have a great week,
Team G&B ASB Associates
In this weeks edition:
- #ASB12 Conference: over 40% of tickets now sold
- Crime & Policing Act – November courses filling up
- Prescribed cannabis and ASB: balancing competing rights
- Conflict Resolution Week: When ASB starts as conflict… and when it doesn’t
- Weekly round up
#ASB12 Conference: over 40% of tickets now sold
Tickets for the #ASB12 Conference A New Dawn are already over 40% sold.
Join us as we bring to life the Crime and Policing Act, currently being debated in Parliament, alongside leading voices from across housing, community safety and enforcement.
As the legislative landscape evolves, this conference is focused on what that means for ASB professionals in practice. Not just the powers themselves, but how they are understood, applied and evidenced in real cases.
For practitioners this will be an important opportunity to take stock. To reflect on how current approaches are working, where consistency matters most, and how confident teams feel in applying thresholds, managing risk and making proportionate decisions in the new world of legislation
Join us in the roomCrime and Policing Act November courses filling up
As the Crime and Policing Act will be the main feature of this years conference we know that beyond the day there will be a need for practitioners to get an understanding of what this will mean in practice.
- How will these powers be used?
- What will be expected in terms of evidence?
- How does this affect day to day case management?
To support that, we have released a training series for November, designed to help practitioners understand and prepare for the introduction of new and updated ASB powers.
These sessions will be delivered in line with implementation of the legislation, ensuring content reflects the final provisions and supporting guidance. The focus throughout is on how the new powers sit within the wider ASB framework, with practical application at the centre.
Please note: we are committed to delivering this training once the Act has received Royal Assent and there is no risk of further amendments. Dates are based on current expectations and will be adjusted if required.
Respect Orders (Half Day)
19 November, 9:30am to 12:30pm
This session explores the intended purpose and structure of Respect Orders, where they sit within the wider ASB toolkit, and how they are expected to complement existing early intervention and enforcement approaches.
The focus is on decision making, evidential requirements and how these orders are likely to be applied in practice.
Closure Powers for Housing Providers (Half Day)
23 November, 9:30am to 12:30pm
With Closure Powers expected to be extended to housing providers, this session focuses on what that means in practice.
You will explore how these powers can be used alongside existing tenancy and ASB tools, alongside key considerations around evidence, thresholds and case management.
Housing and Youth Injunctions (Half Day)
26 November, 9:30am to 12:30pm
The Act introduces significant changes to the current injunction framework, replacing it with Housing Injunctions and Youth Injunctions.
This session looks at what that means for practitioners, including how these tools are intended to operate, the principles underpinning their use, and the practical implications for case management and operational delivery.
Across all sessions, the focus is on giving you a clear understanding of how these powers are intended to work and what needs to be in place to apply them confidently and effectively.
View More & Book Your SpacePrescribed cannabis and ASB: balancing competing rights
We have recently collaborated with ASB Help on a new article exploring the growing challenge of prescribed cannabis in anti-social behaviour cases.
With more residents now accessing medical cannabis legally, practitioners are increasingly dealing with situations where individual rights and neighbour impact sit in tension.
The article looks at how to approach these cases in practice, including:
- Balancing legal use with nuisance and community impact
- Managing expectations on both sides of a complaint
- Staying proportionate while navigating complex legal and ethical considerations
This is a live issue for many teams and one that requires careful, evidence-led decision making.
Read the full article here:
https://asbhelp.co.uk/balancing-rights-prescribed-cannabis-in-anti-social-behaviour-cases/
Conflict Resolution Week: when ASB starts as conflict… and when it doesn’t
As part of Conflict Resolution Week 2026, we have published a new article exploring one of the most common challenges in ASB casework: knowing where conflict ends and anti-social behaviour begins.
In practice, cases rarely arrive clearly defined. What is reported as ASB often starts as a disagreement, a breakdown in communication, or a situation that has developed over time. The difficulty is that early decisions still need to be made, and those decisions can shape how a case progresses.
The article looks at how different approaches at the outset can influence outcomes, including:
- When conflict is positioned too quickly as ASB
- When ASB risks being minimised as a dispute
- Why early judgement calls can increase demand and complexity over time
It is a timely reflection point for services reviewing how cases are assessed, positioned and progressed in practice.
Read the full article hereWeekly round-up
There is a lot of pressure starting to build on the housing and community safety sector at the moment.
With the Crime and Policing Bill progressing, alongside other regulatory and legislative changes including STAIRs, the Competence and Conduct Standard and Awaab’s Law (among others!), we know the landscape is shifting quickly and expectations on services continues to grow.
For practitioners, the expectation not just on understanding what is changing, but about quickly feeling confident applying it in day to day casework, often in complex and time-pressured situations is really being felt.
That is why we are continuing to focus our work behind the scenes on making sure that, from an ASB perspective, the right tools, training and support are in place to help practitioners respond with clarity and confidence. This includes carefully shaping the conference programme and introducing courses that we know will support your professional toolkit.
If your organisation needs support with reviewing your provision or looking at training opportunities, do reach out to have a conversation about how we can help with a tailored approach for your needs.
Have a great week,
Team G&B