ASB Coaching & Mentoring

Providing customised coaching and mentoring services  to support individuals in your organisation with a clear path to achieving agreed goals through setting achievable objectives and creating practical plans of action. 


ASB Officer & Manager Coaching

Over recent years, work place coaching has been shown to be an effective tool to develop employees both personally and professionally. Providing external coaching allows officers to freely open up about any challenges they face, without fear of judgement or placing their role or reputation in jeopardy. Support can be provided at both officer and manager level.


Being an ASB officer can be tough,  requiring a huge array of skills and knowledge. In addition, changing environments and structures within housing and community safety organisations can lead to uncertainty and concern.

Coaching or mentoring may be useful for you if:

  • You, or one of your officers, has a professional development need, such as a knowledge gap, and your require specialist ASB support and help
  • You, or one of your officers, has a need to develop soft skills such as building relationships
  • You, or one of your officers, has a personal development need, such as low confidence or fear of change

I was fortunate enough to have Janine Green as my mentor. From the start, Janine offered useful, honest guidance and objectivity to help me consider how best to reach my end goal. I would have no hesitation in recommending Janine as a mentor to others.”

Income Manager, Housing Provider


An ASB/Community Safety Manager often has a challenging role that requires a mix of people management expertise, service improvement abilities and technical knowledge. Our team of experts can assist with areas including:

  • Identifying gaps in knowledge, creating and implementing personal development plans
  • Assisting in change management, such as helping with team restructures and how to engage team member
  • Understanding how to get the best from team members with different personality type
  • Answering technical questions and providing ASB help
  • Assisting with ASB case reviews

Our team hold various levels of coaching qualifications and have a vast amount of practical experience. The team are  friendly, approachable, clear and straightforward. With experience across social housing, local authority and not for profit settings, at varying levels of seniority from officer to managing director, there is a real understanding of exploring what works that is tailored to your needs and learning style. Coaching sessions can take place in a range of ways to suit you, including face to face or online.

"We have asked Janine to help us with regards to up skilling our housing officers with regards to ASB case management and Tools & powers. She is very professional and engaging and delivered a fantastic training. Thank you"

Eden B.

Head of Housing Services

why invest in coaching & mentoring

In the dynamic environment of ASB, investing in coaching and mentoring programmes can be extremely valuable for professionals in the sector. We can offer you a structured approach to personal and professional development, providing individuals with the tools and guidance needed to thrive in their roles.

  1. Soft Skills Development: ASB professionals require more than just technical expertise. Coaching and mentoring help them develop crucial soft skills such as communication, leadership, and conflict resolution. Through personalised feedback and strategies, individuals can enhance their ability to navigate complex interpersonal dynamics.
  2. Problem-Solving Abilities: Dealing with anti-social behaviour often involves navigating multifaceted challenges. Coaching equips professionals with effective problem-solving techniques, enabling them to address issues creatively and proactively.
  3. Resilience Building: ASB work can be emotionally demanding. Coaching provides a framework for building resilience, helping professionals bounce back from setbacks and maintain their effectiveness in challenging situations.
  4. Mentorship: The mentorship aspect can offer invaluable insights from seasoned professionals. Drawing from their wealth of experience, mentors provide guidance and support, accelerating career growth and facilitating the transition into leadership roles.
  5. Impactful Results: By investing in coaching and mentoring, ASB professionals can make a more significant impact in their communities and organisations. They become more confident, effective, and better equipped to handle the complexities of their roles.

Coaching and mentoring are not just investments in individual development but also in the overall success of ASB initiatives. They provide a structured pathway for professionals to enhance their skills, broaden their perspectives, and achieve greater effectiveness in their roles. Reach out to find the right solution for you and your team.

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