Your Weekly Update: Sector News, Career Stories & Practical Tools
In this week’s edition:
- ASB In The News
- ASB Careers Series – Jack Madge
- One Month Till The Community Housing Summit – See You At Our Fringe Event?
- Our Latest Webinar Recording Now Available – And A Top Tip
- Janine & Darren Weekly Round Up
ASB In The News
Here’s this week’s round-up of ASB stories making the headlines across the UK. If you’re working on a case you think others in the sector could learn from, let us know — we’re always on the lookout for new features in our case study series.
Cheshire – Another anti-social behaviour hotspot closed in Chester – Read more
Cambridgeshire – Closure order extended due to persistent anti-social behaviour –
Read more
Cumbria – Council leader welcomes joint approach to tackling Lakes ASB – Read more
Yorkshire – New powers introduced to address vehicle-based ASB – Read more
Durham – Public Space Protection Orders extended to combat ASB – Read more
Lancashire – Three vehicles seized during ASB patrol in Bolton – Read more
Dorset – Police shut down property linked to anti-social behaviour –Read more
Birmingham – Shop receives closure order over ASB concerns – Read more
Northamptonshire – New partnership aims to tackle ASB in Wellingborough –Read more
Cumbria – West Cumbrian woman banned from ASB for five years –Read more
Tyne & Wear – Gateshead house closed due to ASB and drug activity –Read more
Essex – Basildon Council reclaims property following ASB reports – Read more
Sussex – Closure order imposed on East Sussex flat linked to drug use and ASB – Read more
Berkshire – Closure order extended on Newbury property over ASB issues – Read more
ASB Careers Series: Jack Madge
In our latest instalment of the ASB Careers Series, we hear from Jack Madge, a Tenancy Enforcement Lead with a background in housing and estate management. Jack shares how he got started as an apprentice, what drew him into ASB work, and the reality of juggling proactive prevention with fast-paced enforcement demands.
Jack will also be joining us at the #ASB11 Conference this October, speaking on the panel exploring the implications of the new Crime and Policing Bill. He’ll be bringing a grounded frontline perspective to the debate, shaped by real-life casework in social housing.
Read Jack’s story and reflections on building a career in ASB
If you’re planning to join us at The #ASB11 Conference, now’s a good time to grab your early bird ticket before prices go up. Get your tickets here.
One Month Till the Housing Community Summit: See You at Our Fringe Event?
In case you missed it, we’re hosting a free evening fringe event in Liverpool on Monday 8 September, and as a professional in the housing, legal and community safety sector – we are very excited to say – you’re invited!
Running alongside the Housing Community Summit, this informal session brings together sector leaders and practitioners for:
- A live panel discussion and round table on the topic of Hate Crime
- Networking, live music, and refreshments
- Honest conversations about the issues that matter most
Confirmed speakers include:
- Ben Osu, EDI Lead, Everton Football Club
- Tracey Gore, Director, Steve Biko Housing Association
- Mushtaq Khan, CEO, Housing Diversity Network
- Charlie Hamilton-Kay, Deputy CEO, ASB Help
- Louise Murphy, Partner and Head of Housing, MSB Solicitors
- Kim Logan, Director, ADR Mediation and Training
- Police Hate Crime Specialist
- Trina O’Connor, Criminologist (Ireland)
Venue: Nova Scotia Bar, Liverpool
Time: 4pm to 7pm (just a short walk from the main summit venue)
Proudly sponsored by MSB Solicitors, Case Management Solutions Group, and ADR Mediation, this is your chance to step outside the conference format and hear fresh perspectives from inside and outside the sector.
Register now to secure your place while spaces rema
ASB Case Management: New Webinar Recording and Top Tip
Our latest webinar hosted last week – Review – Recommend – Deliver – brought together partner Darren Burton and guest expert Jon Bull for a grounded, insightful conversation about what really makes a difference in ASB case management.
Reflecting on recent case reviews, the session highlights the gap between making recommendations and actually delivering on them. From missed referrals and low engagement to trauma-informed approaches and diary sheet fatigue, the conversation explores the real barriers that get in the way of progress.
This is a must-watch for professionals managing ASB cases who want both strategic insight and practical tools to strengthen their response.
Watch the full recording:
This Week’s Top Tip: Are Your Action Plans Actually Deliverable?
One takeaway stood out: the importance of turning talk into action.
Too often, recommendations are made but never implemented. Agencies are absent, residents are left in the dark, and accountability gets lost.
Here’s the advice from Darren and Jon:
“If it’s verbal, it’s not really actioned.”
To improve delivery:
- Write down every agreed action, including informal ones
- Assign clear ownership and realistic timeframes
- Follow up regularly
- Check that the plan still reflects the resident’s current needs
A clear, person-centred action plan is more than a paper trail. It builds trust. When someone has experienced persistent ASB, they need to see things moving – not another round of meetings and promises.
Weekly Round-Up with Janine & Darren
Behind the scenes, momentum is building.
We’ve had some brilliant conversations this week around the direction of the #ASB11 Conference, and things are really starting to take shape. From new speaker confirmations to some genuinely useful additions to the goodie bags, the focus remains on keeping things practical, relevant and rooted in what matters to you.
It’s also been great to share another instalment of the ASB Careers Series – this time with Jack Madge, who many of you will know as one of our associates. His reflections have already sparked some meaningful responses, and we’re looking forward to hearing more voices in the series over the coming months. If you would like to be featured in our series and bring your unique perspective on ASB careers then please reach out to us as we are keen to represent as many different roles and viewpoints as we can to create a helpful resource for the sector.
Last week’s webinar with Darren and Jon has been another highlight. It’s clear that conversations about case management, accountability and follow-through are resonating. Seeing so many of you take these discussions back to your teams shows just how committed this sector is to getting things right.
And finally, if you’re planning to be in Liverpool for the Community Housing Summit, don’t forget to register for our fringe event. The guest list is growing, and we’d love to see you there!
Have a great week,
Janine and Darren