PEEL spotlight, Pilot Findings & Your Final Call To Join Us At The Fringe Next Week…
In This Weeks Edition:
- Final Call For The Housing Community Summit Fringe Event
- CPW Masterclass – Be Part Of A 500 Person Strong Discussion!
- ASB Hotspot Response Pilot Evaluation
- Diversionary Course Introduced to Educate E-Scooter Riders and Parents,
- PEEL Spotlight Report – How Effectively Do The Police Record Crime?
- 6 Week Countdown To The #ASB11 Conference
- Janine & Darren’s Weekly Round Up

Final Call For The Housing Community Summit Fringe Event
We’re down to the wire for the Liverpool Fringe Event on Monday 8 September, 4–7pm at Nova Scotia Bar. The focus is on hate crime – what it looks like in practice, how agencies respond, and where we need to do better.
The panel brings together a mix of voices from housing, policing, mediation and community leadership, including:
- Ben Osu, Everton FC
- Tracey Gore, Steve Biko Housing Association
- Mushtaq Khan, Housing Diversity Network
- Charlie Hamilton Kay, ASB Help
- Louise Murphy, MSB Solicitors
- Kim Logan, ADR Mediation & Training
- A specialist from Merseyside Police Hate Crime Team
- Trina O’Connor, Criminologist, Ireland
The discussion will be chaired by Matt Baird, The Social Housing Round Table.
Afterwards there’s live music and time to catch up with colleagues across the sector.
If you haven’t booked yet, this is your final chance to do so – we would love to meet you if you are attending the conference.

CPW Masterclass – Be Part Of A 500 Person Strong Discussion!
Getting CPWs right can be difficult. Too often, they are drafted in a way that makes them unenforceable, open to legal challenge, or inconsistent across agencies. That not only risks undermining your case but can also damage confidence for victims and partners.
This free online masterclass will explore how to make CPWs effective, lawful and practical in day-to-day casework – and there are over 500 people signed up to take part in the conversation!
CPW Masterclass:
10 September 2025 – 9:30 – 10:30
Online – Free to attend
Janine Green and Kuljit Bhogal KC will share insight and answer some of the most common questions raised by practitioners:
- What is the true purpose of a CPW?
- Should conditions ever be included?
- Does a CPW need an expiry date?
- Can a previous CPW cover new behaviour?
The session offers direct access to two of the most respected voices in ASB practice and law, with clear takeaways you can put into use straight away.

ASB Hotspot Response Pilot Evaluation
The government has published its evaluation of the ASB hotspot response pilot, delivered across ten police force areas in 2023–24. The pilot tested whether visible patrols from police and local authority wardens could reduce ASB and improve public confidence.
Headline findings:
- 153,000+ hours of patrols delivered
- Over 1,200 arrests and 2,800 stop and searches
- Confidence improved where patrols were visible
- ASB prevalence data was mixed – with some areas showing increases, others decreases
The evaluation is clear that patrols alone are not enough. To make a real difference they need to sit within a wider multi-agency strategy that includes local authorities, community safety partnerships and support services. Prevention, diversionary activities and community engagement all came through strongly as essential to tackling root causes.
These lessons have already shaped policy. Patrols are being rolled out nationally across all 43 forces, expanded to cover both ASB and serious violence under the new Neighbourhood Policing Guarantee.
For practitioners, the takeaway is simple: visibility helps, but lasting change relies on partnership.

Diversionary Course Introduced to Educate E-Scooter Riders and Parents
Cleveland Police have introduced a new diversionary course for e-scooter riders, with the aim of educating rather than criminalising, particularly where young people are involved.
The approach is designed to tackle rising concerns around safety and misuse. Between 2021 and 2025 there were 36 collisions in Cleveland involving e-scooters: one fatal, 14 serious, and 21 slight injuries.
Under the Road Traffic Act, offences linked to e-scooters carry the same penalties as other road traffic offences. Riders can face points, disqualification or higher insurance costs – even if they don’t yet hold a licence.
For practitioners, the relevance is clear. E-scooters are a growing feature of anti-social behaviour complaints, and there is often confusion among parents and young people about what is legal. Offering education as a first step reflects the wider principle that enforcement alone is rarely the answer.
As Superintendent Paul Richardson quoted, many see e-scooters as toys without realising the risks they pose. The course provides an opportunity to correct those misunderstandings, reduce harm, and divert young people away from enforcement action where possible. You can read the full story here.

PEEL Spotlight Report: How Effectively Do The Police Record Crime?
The latest PEEL spotlight from HMICFRS shows progress on crime recording overall, but highlights continued concerns in relation to antisocial behaviour.
Police now record almost 95% of all crime. Yet when incidents are closed as antisocial behaviour personal, fewer than 52% of linked crimes are recorded. Many of these involve harassment, with victims experiencing repeated and distressing behaviour in their communities.
The report warns that gaps in recording can leave victims at risk and make it harder to build an accurate picture of ASB-related crime. This has implications not just for policing but also for local partnerships who depend on reliable data to plan effective responses.
For practitioners, the takeaway is that recording standards matter. These findings can be used to strengthen conversations with local police, highlight where gaps may exist, and reinforce the case for multi-agency approaches that give victims the right support.
You can read the full PEEL Spotlight Report here.

6 Week Countdown To The #ASB11 Conference
Just six weeks to go until #ASB11 and this week we are spotlighting a session that gets to the heart of what residents tell us matters most: Communication.
The Art of Conversation will bring together a panel with very different perspectives… from mediation and training to counselling, sector leadership and lived experience:
- Matt Baird, Chair
- Kim Logan, ADR Mediation
- Oliver Henry, LBL Skills
- Jon Bull, Counsellor
- Charlie Hamilton Kay, ASB Help
- A Resident Representative
Why this session matters: Communication is the most common theme running through Ombudsman findings, service complaints and ASB case reviews. The panel will tackle the tough questions head-on, exploring how we can:
- Handle difficult conversations with confidence
- Manage expectations clearly and fairly
- De-escalate conflict and find constructive ways forward
- Build resilience and coping strategies
- Use language that builds trust rather than erodes it
This promises to be an honest, practical and thought-provoking discussion that will resonate with everyone working in ASB. Explore the full #ASB11 programme and book your tickets – we have a very limited number remaining.
Janine & Darren’s Weekly Round Up
It’s fair to say there hasn’t been much of a pause over the summer. The protests across the country outside migrant hotels have created real pressure locally, and many of you have told us about the challenges of balancing community tensions alongside day-to-day casework. The headlines this week on hotspot patrols, the PEEL spotlight on crime recording, and Cleveland’s diversionary course for e-scooters all underline how wide-ranging the ASB agenda is and how much partnership matters.
Looking ahead, the Liverpool Fringe is almost here. The panel on hate crime will bring together a mix of perspectives from housing, policing, mediation and lived experience. Darren is keen to make sure the discussion reflects the questions that matter to you, so if there is something you would like to see put to the panel, please send it across by emailing darren@greenandburtonasb.co.uk.
We hope to see many of you in Liverpool next week, and it will not be long before we are on the final countdown to the #ASB11 conference – we are delighted that so many of you have already secured your tickets, with less than 30 remaining if you have been waiting to get yours then book now to avoid disappointment.
Have a great week,
Janine & Darren
