Final DA masterclass places, Black Friday offer ends soon plus your weekly ASB update
In this weeks edition:
- Final Chance to Join the Free Domestic Abuse Masterclass
- Black Friday Ends on 30 November
- Pavement Parking and ASB – What Practitioners Should Know
- Last Spaces on JudgeCraft and Next Week’s Courses
- This Weeks Top Tip: Start Restorative Practice Small
- The Weekly Round Up
Final Chance to Join the Free Domestic Abuse Masterclass
We are down to the final few free places for Thursday’s Domestic Abuse masterclass, delivered by Dr Kelly Henderson CIHCM and Debs Alderson. This 90 minute session covers perpetrator responses, MATAC, the latest government standards and the realities faced by frontline staff when managing high risk cases.
These places are funded through our donation to CoppaFeel!, allowing us to offer them at no cost to practitioners who will benefit most. If you or a colleague have been considering attending, now is the time to confirm your place before registration closes.
To nominate someone (or yourself!), reply with their name and one sentence about why this would support their role.
Black Friday Offer Ends on 30 November
A quick reminder that our Black Friday offer finishes this Saturday, with 15 percent off the three upcoming live online programmes included in the discount.
Applying JudgeCraft to ASB Case Management
Wednesday 26 November, 9.30 to 12.00
This session is almost at capacity, with only two spaces left. If you or a colleague have been considering joining, please book as soon as possible.
Level 2 ASB Case Management Principles
Monday 2 December, 9.30 to 16.00
An accredited, full day course for staff stepping into more responsibility around ASB casework. Limited spaces remain.
This is a great course for anyone who is new to the world of ASB, doesn’t currently manage cases on an everyday basis or is simply looking for a refresher.
It is also a useful way to support organisations who are gearing up for the professionalisation of the Housing and Community Safety sectors.
Effective Good Neighbourhood Management
Tuesday 9 December, 9.30 to 12.30
A practical session covering the day to day neighbourhood issues that influence confidence and community relationships. Limited spaces remain.
This course is designed to help organisations to respond to issues that may not be categorised as ASB yet still impact upon the lives of residents in our communities and require further action.
These are the only programmes included in the Black Friday offer, and places are being taken up quickly as teams plan what they want to complete before the end of the year. If you are hoping to secure a space, using code BF15GB at checkout will apply the discount.
Addiction Awareness Week: Understanding the Overlap with ASB
This week marks Addiction Awareness Week, which always prompts important reflection across housing, ASB and community safety teams. Many of the most complex cases practitioners manage involve some overlap between substance use, fluctuating stability and behaviour that impacts neighbours.
We regularly hear the same challenges from officers: inconsistent engagement, chaotic routines, patterns that affect neighbours daily, and wider safeguarding concerns that complicate what would otherwise be a straightforward ASB case.
To support teams with this work, we have brought together a practical overview of what to look for, the barriers that often sit behind inconsistent engagement, and the approaches that help keep cases structured and defensible over time.
You can read the full article here: Understanding the Overlap Between ASB and Addiction
The piece covers indicators to look for, the impact on neighbours, how relapse fits into case management, the importance of shared ownership across agencies, and how to maintain confidence when cases move slowly. It is written with frontline practice in mind and is intended as a tool for reflection during a week where the sector is thinking about addiction more widely.
If your team is currently supporting cases where addiction is a contributing factor and need help with structure, decision making or partnership alignment, we are always happy to have a conversation.
Can Persistent Pavement Parking By Delivery Riders and Vehicles Be Tackled Through ASB Powers?
A current consultation in Caterham Valley has opened up a wider conversation that many practitioners will recognise: can persistent pavement parking by delivery riders and vehicles be tackled through ASB powers?
Tandridge District Council is exploring whether a Public Spaces Protection Order (PSPO) could be used to prevent vehicles including mopeds, motorbikes, e scooters, cars, lorries and buses from mounting or parking on pavements along parts of Croydon Road, Godstone Road, Station Avenue and the Croydon Road service road leading to the Waitrose and Lidl car parks.
Although pavement parking typically sits within highways or traffic regulation, the consultation reflects a growing trend where councils consider ASB tools when behaviour has a clear safety impact on pedestrians and vulnerable residents.
For ASB teams, it raises practical questions about thresholds, evidence, proportionality and partnership working between housing, police and the local highways authority.
The consultation is open until 31 December and may be useful reading for those exploring similar issues in high density areas or places with large volumes of food delivery traffic.
This Weeks Top Tip: Start Restorative Practice Small
Last week was International Restorative Justice Week, so we asked Kim Logan from ADR Mediation & Training C.I.C for her advice on how to embed restorative approaches across teams to drive better outcomes without defaulting straight to enforcement:
“If you want restorative practice to stick, start small and start consistently. It is rarely about launching a brand new model overnight. The real shift comes from weaving restorative questions into the conversations you are already having, whether that is a case review, a contact with a resident, or a quick debrief with a colleague.
The more these reflective, curiosity led questions become part of everyday practice, the easier it is for teams to use restorative thinking when the stakes are higher. It builds confidence, shared language, and a culture that is calmer to work in and clearer for the people you support.
This week is a good reminder that restorative approaches are most powerful when they are lived, not labelled. Many organisations are already laying the groundwork for stronger conflict resolution frameworks next year which is why we are hosting #conflictresolutionweek – follow our LinkedIn page for more information on how to get involved.
For a very simple place to begin with adding this to your toolkit – ask ‘what mattered most to you in that situation’ at your next case discussion. It opens the door more than you think.”
A timely nudge as many teams consolidate their approaches ahead of 2026.
Janine and Darren’s Weekly Round Up
It has been a busy week of delivery, case reviews and sector events. Janine, Katy Anderson and Jack Madge represented Green and Burton at the East Midlands Housing Conference, contributing to conversations on the Renters’ Rights Bill, upcoming housing standards and the ongoing pressures around community safety. There was a strong focus on consistency, evidence and partnership working, which mirrored many of the discussions we have been having with clients in recent months.
Across the casework we have supported this week, we are continuing to see a rise in situations where addiction, vulnerability and community impact overlap. Addiction Awareness Week has prompted some thoughtful conversations with teams about what structured engagement really looks like day to day, and how to keep expectations clear when progress is naturally uneven.
Addiction Awareness Week also encourages us to focus on the importance of prevention, rehabilitation and support within the ASB case management process for individuals and families on all sides. This includes the mapping and availability of local support options via charities and Third Sector organisations and giving consideration to key factors such as referral mechanisms, waiting times and funding requirements.
We have pulled together a new article exploring this intersection in more depth, with practical insights you may find useful to share with your teams.
We are also seeing a lot of interest in restorative approaches, particularly as teams prepare for the new year and look at how to embed more consistency in early casework. Kim’s insight for Top Tip Thursday has resonated with many of you and reflects a wider appetite for calmer, more reflective conversations before issues escalate. Their awareness week activity for next year will definitely prompt even more powerful reflection.
A quick reminder that our Black Friday offer ends on Saturday, with very limited spaces left on the three eligible courses. If you were hoping to secure places before year end, please book soon. As always, if you need support with case reviews, internal processes or training planning, we are here to help.
Have a good week,
Darren and Janine