ASB11 Reaches Capacity – Plus This Week’s Key Sector Insights
In this week’s edition:
- New revisions to the ASB, Crime and Policing Act 2014 Statutory Guidance
- Southway Housing ASB Case Study – The power of partnership working
- Disabled Victims Experience Study Published
- 3 Weeks To Go Till The #ASB11 Conference – AND WE ARE SOLD OUT!
- Janine & Darren’s Weekly Round Up

Updates to the ASB, Crime and Policing Act 2014 Statutory Guidance
The Home Office has published revised statutory guidance under the ASB, Crime and Policing Act 2014. These updates reflect ongoing concern about how consistently victims are supported, and place a sharper focus on participation, communication, and safeguarding.
Key updates include:
- Victim participation: Victims must have more choice in how they take part in reviews, whether that is attending a meeting, submitting a statement, or being represented. Their input should also shape the final action plan.
- Single point of contact: A named lead is now expected to coordinate communication, ensuring victims are not left chasing agencies for updates.
- Independent chairs: Reviews should, where possible, be chaired independently to build confidence in the process and strengthen accountability.
- Alignment with the Victims Code: Victims of criminal ASB should be referred to local support services, even where no charges are brought.
- Safeguarding links: There is greater recognition of the overlap between ASB and safeguarding, particularly around domestic abuse, exploitation, and vulnerability.
For case management teams, these revisions underline the importance of getting the basics right: clarity on roles, consistent communication, and meaningful victim involvement. There will be more expectation to evidence how victims have been informed, supported, and able to influence outcomes. For partner agencies, the guidance reinforces the need for joined-up working and transparency in decision-making.
A full breakdown of the changes, with page references, has also been published by the Home Office.

Southway Housing Case Study – The Power of Partnership Working
This week we are publishing a new case study, focusing on how Southway Housing Trust dealt with eighteen months of serious ASB in Burnage. With residents under constant strain, the team worked alongside Manchester City Council and Greater Manchester Police to try every route of support before ultimately taking decisive legal action to restore safety.
We are grateful to Lee Isherwood and colleagues at Southway Housing for sharing their experience and the lessons learned through partnership working, persistence, and clear communication with residents.

Disabled Victims Experience Study Published
The Victims’ Commissioner has published a systematic review into disabled victims’ experiences of the criminal justice system. The findings make for difficult reading: disabled victims are more likely to face barriers when reporting crime, less likely to feel believed, and less likely to have reasonable adjustments put in place.
Key issues include:
- Lack of training and awareness among police and criminal justice professionals.
- Failures to provide reasonable adjustments, leaving many victims unable to fully engage.
- Attitudinal barriers, with disabled victims often feeling dismissed or not taken seriously.
- Inconsistent support when cases progress to court.
The report makes clear recommendations for change, including enhanced training, accessibility audits, and guaranteed access to independent specialist advocates. You can download the full report here

3 Weeks To Go Till The #ASB11 Conference – AND WE ARE SOLD OUT!
With three weeks to go, #ASB11 has officially sold out. We are delighted by the response and the level of interest from across the sector.
Over 140 practitioners, policymakers and leaders will be joining us in Birmingham on 14th October to explore the future of ASB practice, share learning, and connect with colleagues from across housing, policing and community safety.
Thank you to everyone who has booked their place – we can’t wait to welcome you. For those who missed out, we will be sharing insights and updates during and after the event so you can still follow the learning. Make sure you are following us on our LinkedIn page for live updates.
Janine & Darren’s Weekly Round Up
A huge thank you to everyone who has booked for #ASB11 – the conference is now completely sold out! We’re delighted by the response and the level of interest, and it’s been brilliant to see such strong commitment from across the sector to coming together for a day of learning, challenge and networking.
Much of our focus this week has been finalising the programme and making sure every session offers real value for delegates. Alongside this, we’ve been talking with practitioners about the recent statutory guidance updates and continuing our work with housing providers on complex case reviews.
We also want to thank Southway Housing for submitting this week’s case study. Sharing real examples of persistence, partnership and impact is what helps the sector to learn and grow together.
Have a great week,
Janine & Darren
