Surveys, Webinars and All the latest to keep you in the know…
ASB Support For You
There is still time to enrol in our upcoming webinar – over 300 have already signed up for the latest insights into vulnerability in the Social Housing Sector. We will be joined by Registered Housing Providers, ASB Specialists and Governance Solicitors to explore how we respond to vulnerabilities throughout the Social Housing Sector when investigating reports of ASB. We will share examples of how customer relationships have been successfully managed, demonstrate compliance and how to work collaboratively with other partner agencies to facilitate support.
New Survey Published
Baroness Newlove, the Victims’ Commissioner, is inviting victims of anti-social behaviour to participate in a new survey aimed at understanding their experiences. The survey seeks input from victims across England and Wales, regardless of when the incidents occurred. The gathered information will contribute to an upcoming report by the Victims’ Commissioner, informing her ongoing policy efforts to address issues raised by victims of anti-social behaviour. This initiative coincides with Baroness Newlove’s advocacy for improved support for victims of persistent anti-social behaviour, as reflected in the Victims and Prisoners Bill currently under consideration in Parliament.
Baroness Newlove emphasised the importance of directly hearing from victims, acknowledging the significant impact anti-social behaviour can have on their lives. The survey aims to ensure that victims feel heard, respected, and supported when seeking assistance.
The link to the survey which is open until the 3rd of April can be found here:
Darren’s Thoughts: While it is really important that the victims of ASB feel that they are heard and respected, what is of paramount importance is what happens with the information. What we can’t risk is another survey being done for the sake of it, when there is an opportunity to spearhead meaningful change with the upcoming Victims and Prisoners bill which is currently under consideration.
The Housing Ombudsman Opens Applications For The Resident Panel
The Housing Ombudsman Resident Panel has opened applications, offering an opportunity to contribute, shape, and improve social housing services. Panel members can share their experiences, participate in shaping services through regular meetings and feedback channels, stay informed about the Ombudsman’s initiatives, and engage with their local community to raise awareness. Richard Blakeway, the Housing Ombudsman, highlights the importance of resident input in enhancing services and mentions the panel’s significant role in projects like the Complaint Handling Code. Find out more and how to promote it here:
New Insight
Our latest insight is a guest article provided by Andrew Fairman from MSB Solicitors, which gives a deep dive into the topic of mental capacity in injunction and contempt proceedings… Find out more on the impact of mental capacity when it comes to litigation and how the civil injunction can be difficult to obtain when there is a mental health issue with the parties involved.
Don’t forget to sign up to our next webinar – and have a great week!
Janine and Darren