No More Week 2025: Understanding the Overlap Between ASB and Domestic Abuse
As part of No More Week 2025, an annual awareness campaign aimed at ending domestic abuse and sexual violence, here at G&B ASB Associates we wanted to explore the often-overlooked connection between anti-social behaviour (ASB) and domestic abuse. To provide deeper insight, we spoke with leading expert Dr Kelly Henderson, Founder and Managing Director of Addressing Domestic Abuse C.I.C., to share practical guidance for ASB professionals on how to better identify and support victims of domestic abuse within the context of ASB.
Kelly draws upon her extensive experience to highlight key indicators, common barriers to reporting, effective interventions, and the power of collaborative working in creating safer communities.
Recognising the Signs: When ASB Cases May Be Linked to Domestic Abuse
Domestic abuse often presents in ways that are easily mistaken for ASB. According to Kelly, noise nuisance complaints can sometimes be a sign of coercive and controlling behaviour.
“For example, a victim survivor may be the tenant, and there were no issues at the property previously. Then suddenly, there are complaints about noise or disturbances, such as people coming and going at all hours,” she explains.
In cases of coercive control, where a victim’s daily life is regulated and they are isolated from support, they may be unable to stop these disturbances from happening. ASB professionals should be aware of how domestic abuse can manifest in day-to-day housing management and consider these factors when investigating complaints.
Barriers to Reporting: Understanding the Challenges
One of the biggest challenges victim survivors face is that they can be viewed as ASB perpetrators rather than victims of domestic abuse. Research has shown that 40% of domestic abuse victims in one area had ASB complaints made against them, compared to just 9% of the general population.
“Victims may fear that no one will believe them, especially if they’ve been isolated from all sources of support,” says Kelly. “They may also worry about losing their children or their home if they disclose what’s happening.”
Even the job titles of staff can be a barrier. “Imagine receiving a letter or phone call from a ‘Tenancy Enforcement Officer’ or ‘ASB Officer’ – victims may assume these roles are focused on enforcement, rather than offering support,” she adds.
Effective Interventions: Prioritising Victim Safety and Community Protection
ASB professionals must view domestic abuse as everyone’s responsibility. Kelly highlights the importance of sending a clear message that domestic abuse won’t be tolerated and taking action to tackle perpetrators.
“Addressing the cause of the problem is key – focusing on perpetrators of abuse. Referrals to Domestic Abuse Perpetrator Programmes should be made where possible,” she advises.
In cases where a perpetrator isn’t suitable for such a programme, enforcement routes should be considered to protect victims and the wider community. The introduction of Domestic Abuse Protection Orders (DAPOs), which are currently being piloted, offers another tool to safeguard victims by temporarily removing perpetrators from properties.
The Power of Partnerships: A Coordinated Response
No More Week highlights the importance of collaboration in tackling domestic abuse. Effective partnership working between ASB teams, housing providers, and domestic abuse services is essential. Kelly stresses the value of a coordinated community response.
“Strong governance and trust between agencies are key. Understanding each other’s roles and the powers at your disposal is crucial to achieving a unified approach,” she says.
Cross-agency partnerships help ensure victims receive the support they need, while promoting consistent responses to ASB and domestic abuse cases.
Policies and Procedures: Laying the Foundation for Effective Practice
Having the right policies and procedures in place is crucial for ensuring that domestic abuse cases are handled effectively within an ASB context. Clear guidance can help professionals identify potential risks, respond appropriately, and work confidently with partner agencies to safeguard victims. It’s not just about compliance – it’s about creating a culture where victim safety is at the heart of decision-making.
If your organisation needs support in reviewing or developing domestic abuse policies and procedures, then Kelly’s organisation is best placed to help you. She can provide tailored guidance to ensure your approach meets best practice standards and delivers the best outcomes for victims and communities.
Building Confidence in Handling Domestic Abuse Cases
For ASB professionals who feel unsure about dealing with domestic abuse-related cases, Kelly stresses the importance of training and listening to tenants’ experiences.
“While it’s great that the Consumer Standards now include domestic abuse as part of the Neighbourhood and Community Standard, training is key to delivering a quality service,” she explains. “Listening to tenants about what support they need is crucial. Developing partnerships with specialist domestic abuse agencies can strengthen outcomes and ensure that domestic abuse is part of a coordinated community response.”
Understanding the Overlap Between ASB and Domestic Abuse
No More Week 2025 emphasises that everyone has a role to play in the fight to end domestic abuse. It is important to recognise that ASB and domestic abuse often intersect, and ASB professionals need to remain vigilant, compassionate, and proactive in their approach. By recognising the signs, addressing barriers to reporting, and fostering strong partnerships, we can better protect victims, address the root causes of abuse, and build safer communities.
To learn more about Kelly Henderson’s work, visit addressingdomesticabuse.com.